Delete the Pro Tools folder, which contains the following two files:.

Type in the following: /Users/Shared/Pro Tools and click Go.

Try deleting these if you experience file-based issues, such as problems searching for audio files in the Workspace. Delete all files in this folder, including:.Type in the following: ~/Library/Preferences/Avid/Pro Tools and click Go.From the Finder, click on the Go menu in the menu bar.Go to folder ~/Library/Preferences/Avid/Pro Tools.Try this to correct odd or erratic behavior in the application: This procedure will reset Pro Tools preferences to a default state. The files will be recreated next time Pro Tools is launched. Be sure to quit Pro Tools before deleting these files, and restart your computer afterwards. These are important steps in order to resolve various issues, such as assertion errors, graphic or display problems, and other intermittent issues not specifically hardware or compatibility related. In the I/O Setup, just double-click the name of the path that you want to rename, type in the new path name, and then hit Enter.ĭeleting Pro Tools Preference, Workspace, and WaveCache files If you want, you can rename the I/O paths to how you had them set before as long as everything is working OK. Do a test recording or import some audio and see if your issue persists. The session will now be created with the default input/output settings for your audio interface.Under 'I/O Settings' choose the 'Stereo Mix' option.Click on the '>' button next to 'Session Parameters'.From the Quick Start menu, choose 'Create Blank Session'.Double-check your input and output settings in the Mix window of Pro Tools to make sure that they're now set correctly and test your input/output again.The input and output paths for your audio interface should now be set to the default settings.Click on the Input tab and then the Default button again.Click on the Default button towards the bottom left corner. By default, you'll be on the Output tab.Make sure your audio device (HDX or HD Native) is selected as the Playback Engine.If you are unable to get input into or hear output from Pro Tools the following troubleshoots may fix the problem. Click on the Apple menu in the upper left corner of your screen.To access System Preferences in macOS, do the following: Deleting Pro Tools Preference, Workspace, and WaveCache files.Disable Automatic Graphics Switching (For laptops only).Disable Sudden Motion Sensor (For laptops only).For best possible performance, it is recommended that you do the following:

Pro Tools can be affected by system settings and other software and hardware installed on your computer. Products Affected : Pro Tools, Pro Tools HD, Pro Tools Ultimate Mac Guide - macOS 10.13 High Sierra Optimizations and Troubleshooting

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